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len zm avatar image
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len zm asked Andrew O commented

Photo eye

I changed the conveyors now the photo eye does not show at all. i tried to make a customized conveyor without making any changes to it but still it doesn't show, i also tried to make a new conveyor with photo eye on a new model and put it on a plane and copy the plane but it did not work either. what should i do i have a a big facility layout and i already changed the conveyors?screenshot-2022-09-15-100038.pngscreenshot-2022-09-15-102648.png

FlexSim 22.2.1
conveyorsystemphotoeyephoto eyes
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Jeanette F avatar image Jeanette F ♦♦ commented ·
Hello @len zm,

Does your photo eye need to be moved to be on the conveyor. It currently says in your image that it has a z of -3. Is that how it is supposed to be? Are you able to upload a sample model that we can take a look at?

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Andrew O avatar image Andrew O commented ·

Hi @len zm,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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