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Mark S3 asked Jeanette F commented

When recording a video, the data presented by the dashboard is not dynamic?

When recording a video, the data presented by the dashboard is not dynamic.The data presented is fixed.How can I solve this problem.

video.mp4

FlexSim 22.2.0
dashboardsvideo recorderdata
video.mp4 (384.7 KiB)
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Jeanette F avatar image Jeanette F ♦♦ commented ·

Hi @Mark S3, was Phil BoBo's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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Phil BoBo answered

In FlexSim 21.0, we updated the html views such as dashboards to use Chromium instead of WebKit. Chromium has a multi-process architecture that asynchronously processes messages. Because the chart JavaScript processing is happening on a separate process, the video recorder is posting messages to update the chart, but not waiting for those to finish processing before capturing the current view and moving on. If processing those messages takes too long, then the dashboard will appear static like you described.

A workaround is found in this answer: Wrong Dashboard Output in a Recorded Video

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Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.