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Khalid Kayal avatar image
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Khalid Kayal asked Ben Wilson commented

How do I deactivate license from a different computer?

My original computer which has Flexsim with my license activated has crashed and wont function. I am working on a different computer now and I need to deactivate the license from the broken computer and activate it in the new one.

Please advise

Thanks

FlexSim 18.1.1
deactivate license
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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

For anyone looking to restore a lost license, if you are a US-based customer, you can use this community to ask a private question regarding your license.

For all others, please contact your local FlexSim distributor.

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Emily Hardy avatar image
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Emily Hardy answered Khalid Kayal commented

I can force return your license and make it accessible if your old computer is out of commission. Please post a private question (or send me an email) with the license code and I can go ahead and force return it.

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Khalid Kayal avatar image Khalid Kayal commented ·

Thanks I just posted a private question but I am not sure what your username is so I can use the "@" function, is it your name "Emily Hardy" ?

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