Expertfit error "an unsupported operation" in version 2018

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IEThai asked Feb 28, '24 Jason Lightfoot commented Mar 8, '24

Expertfit error "an unsupported operation" in version 2018

Expert Fit error in version 2022.2 - 2024. I has recive error of expert fit when try to open this software "an unsupported operation"

Then, I can fix it in from solving this problem by this solution.

https://answers.flexsim.com/questions/120348/experfit-issue.html

Sometimes, When I back to use FlexSim 2018 update 2 by necessity. I recive this problem again. But it difference from current and 2018 version.

In current this problem will show when open expert fit, but in 2018 this problem will show when I try to "read data from file".

I try to fix problem by same solution but it not work for 2018.

How can I fix it. Thank You.

Software Version:

FlexSim 18.2.3

expertfit expertfit error

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Jeanette F ♦♦ commented · Feb 28 at 07:10 AM

Hi @Pongsakorn S,

We just want you to be aware that your FlexSim version is past its End-of-Life date and is no longer eligible for paid technical support. For more information, please see the article "Lifecycle and End-of-Life".

Community members here may still be able to offer advice, but please be aware that many features have been added and bugs fixed in the years since your software version was released. You may find that an offered solution that works in more recent versions of the software is not compatible with your old version, or that a posted sample must be opened in a recent version.

Contact your local FlexSim distributor for information on upgrading or getting a trial license.

Good luck!

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IEThai Jeanette F ♦♦ commented · Feb 29 at 06:40 AM

Thank You.

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Jason Lightfoot ♦♦ commented · Mar 08 at 02:05 PM

Hi @Pongsakorn S, was Jason Lightfoot's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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Answer 1 · 2024-02-29T12:19:17Z

Jason Lightfoot answered Feb 29, '24 Jason Lightfoot commented Mar 4, '24

It sounds like you have a problem when you try to use Expertfit in 2018 but have a solution for later versions. If that's the case just use it with the later version - they're not tightly integrated anyhow.

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Anutt K commented · Mar 04 at 02:20 AM

That mean I shoud advice owner of 2018 version for only upgrade license version of software ?

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Jason Lightfoot ♦♦ Anutt K commented · Mar 04 at 10:12 AM

As I mentioned, it sounded like they already have access to later versions, hence the suggestion.

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