provoking error in Webkit directory

exception: HTML control could not be initialized because the webkit library could not be loaded. Windows error code 193

event viewer
forcing a crash
FlexSim 19.2.4 concurrent licensing 
over VPN Palo Alto Global Protect PANGP virtual thernet adapter
over WLAN adapter
disabled dynamic content 
FlexSim runs smoothly, then hitting icon online content
FlexSim crashes with this event:
Faulting application name: flexsim.exe, version: 1.0.0.1, time stamp: 0x5dcbb256
Faulting module name: LIBEAY32.dll, version: 1.0.2.6, time stamp: 0x572b7ea3
Exception code: 0xc0000005
Fault offset: 0x0000000000003763
Faulting process ID: 0xc64
Faulting application start time: 0x01d610ac53baab00
Faulting application path: C:\Program Files\FlexSim 2019 Update 2\program\flexsim.exe
Faulting module path: C:\Program Files\FlexSim 2019 Update 2\program\webkit\LIBEAY32.dll
Report ID: eb5e9d57-de63-4a4b-8f9e-6c12a195ae76
Faulting package full name: 
Details: xml data
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2020-04-12T09:29:29.492888700Z" /> 
  <EventRecordID>1336</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-R2148BI</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>flexsim.exe</Data> 
  <Data>1.0.0.1</Data> 
  <Data>5dcbb256</Data> 
  <Data>LIBEAY32.dll</Data> 
  <Data>1.0.2.6</Data> 
  <Data>572b7ea3</Data> 
  <Data>c0000005</Data> 
  <Data>0000000000003763</Data> 
  <Data>c64</Data> 
  <Data>01d610ac53baab00</Data> 
  <Data>C:\Program Files\FlexSim 2019 Update 2\program\flexsim.exe</Data> 
  <Data>C:\Program Files\FlexSim 2019 Update 2\program\webkit\LIBEAY32.dll</Data> 
  <Data>eb5e9d57-de63-4a4b-8f9e-6c12a195ae76</Data> 
  <Data /> 
  <Data /> 
  </EventData>
  </Event>

same provoked error for FlexSim 2017

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2020-04-12T09:48:24.681381500Z" /> 
  <EventRecordID>1348</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-R2148BI</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>flexsim.exe</Data> 
  <Data>1.0.0.1</Data> 
  <Data>5a95948a</Data> 
  <Data>LIBEAY32.dll</Data> 
  <Data>1.0.2.6</Data> 
  <Data>572b7ea3</Data> 
  <Data>c0000005</Data> 
  <Data>0000000000003763</Data> 
  <Data>2bf8</Data> 
  <Data>01d610af4aa1d70d</Data> 
  <Data>C:\Program Files\FlexSim 2017\program\flexsim.exe</Data> 
  <Data>C:\Program Files\FlexSim 2017\program\webkit\LIBEAY32.dll</Data> 
  <Data>94693eb0-bf85-4e75-a79e-5ba12293be3c</Data> 
  <Data /> 
  <Data /> 
  </EventData>
  </Event>