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Miguel_angel Ad avatar image
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Miguel_angel Ad asked Connor A commented

¿Cómo solucionar: An error ocurred during the installation of assembly?

Al tratar de realizar la instalación de FlexSim aparece el siguiente error: 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86", Please refer to help and support for more information.

HRESULT: 0x80070422.

¿Cómo puedo solucionarlo?

FlexSim 21.2.4
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Connor A avatar image Connor A commented ·

Hi @Miguel_angel Ad, was one of Ben Wilson's or Sebastián Cañas's answers helpful? If so, please click the "Accept" button at the bottom of the one that best answers your question. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.

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Ben Wilson avatar image
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Ben Wilson answered

Hi @Miguel_angel Ad ,

If none of the suggestions from the article linked by @Sebastián Cañas worked for you, I think the likely reason is in your error message, here:

processorArchitecture="x86"

It looks like you are running a 32-bit computer system. Modern versions of FlexSim (such as the 21.2.4 version you indicated in your question) are 64-bit only (read the announcement), and so require both a 64-bit CPU and Windows operating system.

In order to use FlexSim on a 32-bit system, you'll need to download an older version of FlexSim (20.2 and older). Only licensed accounts have access to older versions.

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Sebastián Cañas avatar image
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Sebastián Cañas answered

Hola @Miguel_angel Ad ,

Por favor redirígete a esta pregunta. Este inconveniente ya se había tratado anteriormente. Además puedes revisar este artículo acerca de problemas de instalación.

Espero sea de ayuda!

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