question

Steven Chen avatar image
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Steven Chen asked tannerp commented

installation failed

Error message

An error occurred during the installation of assembly Microsoft.VC80.CRT.type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e8e3b",processorArchitecture="x86" Please refer to Help and Support for more information.HRESULT:0x80070002

installation and activation error
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1 Answer

Joerg Vogel avatar image
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Joerg Vogel answered Ben Wilson commented

Please look here. Probably it has something to do with the Visual Runtime Enviroment.

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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

I agree with @Jörg Vogel, based on the error message, it appears to be an issue with the C++ redistributable.

In addition to this suggestion, there are 10 other things to check listed in our article on installation or startup issues. If reinstalling the C++ redistributable does not solve the problem, please try the other solutions listed there as well.

Let us know what you discover.

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