I'm trying to implement a transfer process logic within a hospital.
For each transfer request, there's an assigned staff member who is supposed to initiate the transfer when they're available.
The current issue is that even when the staff is available, they're not starting the next transfer. I'm not sure why this problem is occurring, so I'm asking for help.
I've used a filter to select the assigned staff from the 'staff resource.' Could this approach be causing the problem?