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Jason Merschat avatar image
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Jason Merschat asked Jason Merschat edited

Unable to Record Video Error DPI Scaling

I am attempting to record a video and get an error that references DPI scaling. This PC has 4k capability. I have set the resolution to 1920 x 1080 with scaling at 100% and I still get the same error. Any ideas?

FlexSim 16.2.2
video recorder
scaling.png (27.7 KiB)
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Ben Wilson avatar image
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Ben Wilson answered Jason Merschat edited

Have you tried closing, then reopening FlexSim, so that your PC is already at 100% when FlexSim starts?

If that doesn't work, perhaps rebooting after the change to 100%, then start FlexSim.

Let us know if that doesn't work and we'll come up with some more ideas.

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Matt Long avatar image Matt Long commented ·

You'll need to reboot the computer and restart FlexSim before the DPI settings will fully take effect.

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Jason Merschat avatar image Jason Merschat commented ·

It is able to start the record sequence. The problem now is, it keeps recording over and over. Never stops. Settings are 0, 10, 1, but the duration never calculates either.

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Matt Long avatar image Matt Long Jason Merschat commented ·

Can you post your model?

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Jason Merschat avatar image Jason Merschat Matt Long commented ·

This model has some proprietary information from a client; so I am unable to post.

I believe I am somehow misunderstanding the "Speed" setting. As I understand it, "Speed" in the video recorder should override and set the model run speed, but it is not functioning that way. I would like the model to run "faster" than "1" so I have tried multiple iterations of the manual speed slider and the video recorder speed setting; but I am not finding a winning combination. I am using a Flypath and am trying to run the model at a setting of "30" while flying through a the normal flypath speed.

Also FYI: I had to delete and create a new Video Recorder as the updated settings would not "take". It kept running the old settings.

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