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Patrick Cloutier asked Sam Stubbs converted comment to answer

Difference between direct and indirect care ?

Hello, what is the difference between direct and indirect care as indicated in the patient state measurements in the dashboard ?

FlexSim HC 5.1.0
indirect care
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Sam Stubbs answered

Somebody can correct me if I'm wrong, but I believe that "direct care" means that a staff worker is with the patient working directly on/with them. Whereas "indirect care" means that a staff is still working on a specific patient but not necessarily with them in the same area. (For example a Doctor who is running tests in another room etc.)

EDIT: Apparently, more specifically, Indirect care is the default "state" a patient has if they are neither receiving direct care, or in a waiting state (waiting for a location or staff or resource.)

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