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Colin G avatar image
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Colin G asked Ben Wilson edited

License Move

We are trying to move our Flexsim license from one license server to another. When following the new directions online there doesn't appear to be an online portal as there use to be. The new way shows that there should be a file that contains all of the license information for LMtools to use. Is there steps available to show how to migrate licenses from the old way of use to the new?

FlexSim 21.1.5
license move
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Colin G avatar image Colin G commented ·
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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

I'm not sure what you mean by "The new way shows that there should be a file that contains all of the license information for LMtools to use." Do you mean a download archive? A text file? What new way are you looking at?

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Ben Wilson avatar image
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Ben Wilson answered Ben Wilson edited

Hi @Colin G,

Moving your licenses to a new license server consists of:

  1. Return your licenses from the old license server. Instructions for online or offline/Manual XML licensing scenarios are found under the Return heading, under Network Licensing, on the Licensing Procedures article.
  2. Install a new license server. A section of the linked license server installation instructions called Manual license activation explains how to do offline/Manual XML license activation on your new server.

You may also want to upgrade your licenses before activating to your new license server, to make sure you're using the latest and greatest license. This enables you to use the latest software (licenses are also backwards compatible and can enable older versions if that is important to you).

To upgrade your licenses before activating to your new server, follow step 2. Upgrade your licenses, here:

License Server - Upgrading your hosted licenses

Feel free to call your local distributor for live help if necessary. Of course for you, Colin, that is us here at FlexSim US, but for others that may view this with a similar question, check the link to contact your own local FlexSim representative.

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Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.