question

Ray C avatar image
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Ray C asked tannerp commented

could not return license due to computer hardware malfunction

Our computer with flexsim was malfunction and could not startup to return the license. The version is ent 7.3 and the activation ID is gi_de.com02-xxxxxx . Can you help to return it please? Thanks for your help

FlexSim (other - please specify)
FlexSim (other)
license return issue
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David Seo avatar image David Seo commented ·

@Ray C

Your activation id should not be made public in this forum. So I have deleted partially.

You can recover your license again. You need to contact to your country distributor.

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Joerg Vogel avatar image Joerg Vogel commented ·

@Ray C, you should NEVER publish any license data accessible for all users and visitors of this site! There is an option to ask or post a private question!! @david.seo, I deleted the file from the post.

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1 Answer

Jeff Nordgren avatar image
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Jeff Nordgren answered tannerp commented

@Ray C

Please contact your local distributor regarding lost licenses.

Thanks.

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