Idea

Clair A avatar image
7 Likes"
Clair A suggested Matthew Gillespie commented

Fix grayed out windows

Hi, I reported this bug to the dev team more than 6 months ago. It is still not fixed, so I post it here hoping that your votes will increase the priority of fixing this bug.

While working on a model, have you already got a grayed out library panel like below ?

1658741293695.png

Or, the 3D view becomes grayed out like below ?

1658741426447.png

Or with any other window... sometimes even the whole workspace.

In the gif below, here is an example: I get an error in the console, I close the system console, then the left panel is grayed out.

gif6.gif

My Windows display scaling level is at 100%, and I get grayed out windows from times to times.

For users who work with a windows display scaling level >100%, for example 125%, unfortunately this occurs much more frequently.

If you want to reproduce the steps, in your Windows display settings change the scale to 125%:

Reopen FlexSim.

Open the attached model Grayed window.fsm.

Reset and Run, then Stop. Close the System Console. The model view is grayed:

gif4.gif

Actually, it's not always exactly repeatable. If I repeat the same steps as above, sometimes the 3D view is still fine, but the left panel becomes grayed:

gif5.gif

And sometimes the windows also reload correctly.

If you have already got grayed out windows, please vote on this post.

system consolegrayed window
gif4.gif (287.3 KiB)
gif5.gif (253.8 KiB)
gif6.gif (255.1 KiB)
1658741293695.png (1.7 MiB)
1658741426447.png (1.3 MiB)
grayed-window.fsm (31.0 KiB)
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Jason Lightfoot avatar image Jason Lightfoot ♦ commented ·

Thanks for pointing this out Clair - it was very simple to reproduce this effect - although I had not noticed it before today. I'd like to add that additionally sometimes a block of icons in the menu bar are also missing:

1658744358043.png

The first time it happened it was the model/open/save icons and the second time the connection icons as shown above - for which opening the default workspace does not provide a fix.

1 Like 1 ·
1658744358043.png (17.0 KiB)

1 Comment

·
Matthew Gillespie avatar image
1 Like"
Matthew Gillespie commented

This bug was recently fixed and the bug fix will be in 22.0.6 in early August.

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