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František R avatar image
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František R asked František R commented

Stuck and remotely placed objects in 21.2.2

Please, once 21.2.2. installed (and several times re-installed), chosen objects are still placed far away from where they are placed + objects stuck and not able to pick/move/choose them at all. Previous 21.1.5 works pretty fine. Thanks in advance for debugging

FlexSim 21.2.2
objects stuck
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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

It would be helpful to have some information about your system. Please post back a screenshot of the screen from Help > About FlexSim.

You may want to try some of the suggestions in the article Graphics Compatibility - Common Problems and Solutions - FlexSim Community.

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František R avatar image František R commented ·

Hi, pls there's prnt scrn of system information.

Thanks very much in advance for any advice how to solve it out...)

snimek-obrazovky-2021-09-13-v104207.png

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snimek-obrazovky-2021-09-13-v104207.png (526.3 KiB)
Ben Wilson avatar image Ben Wilson ♦♦ František R commented ·
@František R , What version of Parallels are you using?
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1 Answer

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Phil BoBo avatar image
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Phil BoBo answered František R commented

From your About screen, I can see that FlexSim received an OpenGL 2.1 context.

1631544403261.png

Did you have a setting somewhere that configured FlexSim 21.1.5 to be able to use OpenGL 3.3 hardware acceleration? Something that you need to also now specify for FlexSim 21.2, which is installed as a separate program?

You could also try selecting Core Profile (3.3) in Global Preferences > Graphics > OpenGL Context. Restart FlexSim after changing this setting:

1631544611327.png

That way, FlexSim will specifically ask for a 3.3 OpenGL Context instead of asking for the system's recommended context.


1631544403261.png (459.3 KiB)
1631544611327.png (37.6 KiB)
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František R avatar image František R commented ·

Perfect, it works setting OpenGL Context to 3.3 at preferences.

Thanks very much:)

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