Change the service provider

Question

question

Osama A6 asked Dec 20, '21 Connor A commented Dec 27, '21

Change the service provider

Let's say I have two service providers, primary and secondary. All patients go to the primary provider A until the system has 5 people in the system, 1 in service, and 4 in the queue. The fifth patient will change his mind and go to the second health care provider, you can say the second machine. Is there a way to do it by the dispatch not process flow?

Software Version:

FlexSim 21.2.4

total time in system total number in system

· 1

Connor A commented · Dec 27, 2021 at 05:06 PM

Hi @Osama A6, was Jeanette F's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.

0 ·

Answer 1 · 2021-12-20T16:45:14Z

Jeanette F answered Dec 20, '21 Jeanette F commented Dec 20, '21

Hello @Osama A6

You can do this with a conditional decide that examines the content of the queue and use this to decide which queue to send the people to.

Conditional Decide.fsm

If this does not answer your question, can you provide your model or an example model?

conditional-decide.fsm (27.7 KiB)

· 2

Osama A6 commented · Dec 20, 2021 at 04:51 PM

Ty. How I can track the current patient location without statistics, by the label. Like patient one had a label that says doctor 1 if he is going to doctor one, and patient four had a label that says going to doctor 2.

0 ·

Jeanette F ♦♦ Osama A6 commented · Dec 20, 2021 at 04:59 PM

You can set a trigger on the queues that sets the label.

1 ·

question