Disable update notification

Question

question

Bert S20 asked Mar 25, '22 Jeanette F commented Mar 31, '22

Disable update notification

Hi, we have an Windows enterprise environment for high school and we want to block de update notifications because users don't have the right to do this. We know it is possible to do this with the prefs.t file but we want to automate this and users have there own file with some other settings in it. Is it possible to block the connection to a update server? We tried but there are a lot of servers...

Software Version:

FlexSim 19.2.4

disable flexsim 2019 update 2

· 1

Jeanette F ♦♦ commented · Mar 31, 2022 at 05:14 PM

Hi @Bert S20, was one of Ben Wilson's or Joerg Vogel's answers helpful? If so, please click the "Accept" button at the bottom of the one that best answers your question. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.

0 ·

Answer 1 · 2022-03-28T10:39:38Z

Ben Wilson answered Mar 28, '22 Ben Wilson edited Mar 28, '22

Version 19.2.4 queries the following URLs for start page content and updates:

If you block these URLs it should prevent FlexSim from receiving any news on fresh releases.

Newer versions of FlexSim contact the following URLs:

And in the future the URL may change again.

Answer 2 · 2022-03-28T07:57:40Z

Joerg Vogel answered Mar 28, '22

Have you tried to block comunication in your firewall? If FlexSim looks for an update at account.flexsim.com or any other subdomain that is different to the Flexsim domain, you can block this address. Maybe it has got a unique IP-address. Then you caan block this.

Answer 3 · 2022-03-25T18:40:36Z

Joerg Vogel answered Mar 25, '22 Mischa Spelt commented Mar 28, '22

I am not sure. Global preferences keeps this:

autoupdateoption.jpg (16.0 KiB)

· 4

Bert S20 commented · Mar 28, 2022 at 06:59 AM

Thanks for the reply but unfortunately this is the user profile stetting thats kept in prefs.t

0 ·

Bert S20 commented · Mar 28, 2022 at 07:10 AM

Thanks for the reply but unfortunately this is the user profile stetting thats kept in prefs.t

0 ·

Joerg Vogel Bert S20 commented · Mar 28, 2022 at 07:53 AM

I didn't know.

0 ·

Mischa Spelt Bert S20 commented · Mar 28, 2022 at 11:38 AM

Not sure if this is a good way to do it, but is it an option to disable Check for Updates in the prefs.t before the users start adding their own settings? I.e. create your own version of prefs.t that disables the check, and when you install the software (presumably through some package manager) place it in the user's settings directory as part of the installation process. Once it's there, you won't need to touch it again for minor updates, and major versions have a separate prefs.t anyway, I think. The only issue is that users will be able to enable to option again, but as you say that's pointless because they won't be allowed to install it anyway.

0 ·

question