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Paulina B6 avatar image
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Paulina B6 asked Andrew O commented

What causes this exception error?

time: 1132352.117324 exception: FlexScript exception: Cannot access this property before row is known at MODEL:/Tools/ChartTemplates/Staytime By Type>stats/statisticsCollector/StatisticsCollector>variables/rowSortInfo/1/1

FlexSim 22.2.1
state statisticsstatistics collectors
· 2
5 |100000
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Joerg Vogel avatar image Joerg Vogel commented ·
@Paulina B6 , we need more data to analyze an exception error. Typical this starts with an involved model, a log of an event list, a screen print of statistic collector table, … The later items can we generate ourself from a model file ourself. If you aren’t allowed to share your model, you can send it privately. There exists a chapter in manual to debug a model and you find by a search here several questions and answers for this topic.
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Andrew O avatar image Andrew O commented ·

Hi @Paulina B6,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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