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Steven Hamoen avatar image
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Steven Hamoen asked Cole Shirley commented

How to print the helpfile correct

Hi,

A customer would like to print topics from the online helpfile so that some notes could be added. But if you want to print it, parts of the text get missing. It looks like they disappear under the FlexSim logo header. Is there a way to print parts of the online help file correctly?

FlexSim 23.0.5
print helpfiletext missing
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Steven Hamoen avatar image Steven Hamoen commented ·

@Kavika F They just go to docs.flexsim.com and select print from within the browser (I tested with edge) Based on your comment I went back to a version (21.0.9) where I had the manual locally installed but if I right mouse click and say print it does print only the window and not the document.

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Kavika F avatar image Kavika F ♦ Steven Hamoen commented ·

I just tried it with 23.0.5 and it seems to work fine.

Here's a screenshot of the top of one of the pages from the downloaded manual (no FlexSim logo on each page):

1679585938481.png

And here's a screenshot of that same page but from the website (with FlexSim logo on each page):

1679585973617.png

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1679585938481.png (62.7 KiB)
1679585973617.png (64.2 KiB)
Steven Hamoen avatar image Steven Hamoen Kavika F ♦ commented ·

@Kavika F How did you print the downloaded manual? Because if I open FlexSim and then open the helpfile and press right mouse button -> print I get this:

20230323-172818.jpg

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20230323-172818.jpg (777.8 KiB)
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Matthew Gillespie avatar image Matthew Gillespie ♦♦ commented ·
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Kavika F avatar image
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Kavika F answered

Hey @Steven Hamoen, where are they trying to print these topics? In the Output console of a model? In a separate text document?

If they'd like the user manual locally, they can download it from the Flexsim website in their account:

1679584338561.png


1679584348848.png (26.9 KiB)
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Cole Shirley avatar image
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Cole Shirley answered

Printing from https://docs.flexsim.com has now been fixed so that the page is formatted properly

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