question

kimsh avatar image
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kimsh asked Jeanette F commented

Transfer disappearance phenomenon.

transfer.png

Hmm....when I start simulation, it sometimes stops in certain sections, because the transfer that connects the conveyor is gone. Reset the simulation, left click on the model, and the trasfer will appear again. By the way, zooming in with the mouse wheel, the trasfer disappears again...why is this happening?

FlexSim 23.2.2
transfer disappearance phenomenon.
transfer.png (5.3 MiB)
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Jason Lightfoot avatar image Jason Lightfoot ♦♦ commented ·
Can you post your model so we can take a look? Have you tried using the latest supported version?
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kimsh avatar image kimsh Jason Lightfoot ♦♦ commented ·
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transfer1.fsm (108.2 KiB)
Jason Lightfoot avatar image Jason Lightfoot ♦♦ kimsh commented ·

Which transfer is exhibiting the issue? And can you post a version that is set to the same visualization where you see it occurring?

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Jeanette F avatar image Jeanette F ♦♦ commented ·

Hi @kimsh, was Felix Möhlmann's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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1 Answer

Felix Möhlmann avatar image
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Felix Möhlmann answered

Some of the conveyors are placed inside the plane while the majority are not. This might be the cause of the transfers disappearing (possibly when the plane is moved by accident).

1710834554809.png

Try placing either all or none of the conveyors in the plane. You might also want to consider setting the plane to be "Protected" or even "No Select" it to prevent accidental changes to its position and make working with objects on top of it easier.

1710834639808.png


1710834554809.png (9.1 KiB)
1710834639808.png (21.4 KiB)
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kimsh avatar image kimsh commented ·

Exactly! I've seen that there are a few containers attached to the plan, but I never imagined this would be a problem! Thank you for the clear answer!
I'm so happy that you even told me the answer right away!

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