question

Gavin D3 avatar image
0 Likes"
Gavin D3 asked Logan Gold commented

Flexsim won't launch

I've been working on a model for some time. Today, I had a CTD while working on it. I rebooted and now I can't get Flexsim to launch at all. I get this screen:


1722271680396.png

FlexSim 21.2.4
ctd
1722271680396.png (25.0 KiB)
· 1
5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Logan Gold avatar image Logan Gold ♦♦ commented ·

Hi @Gavin D3, was one of Ben Wilson's or Jason Lightfoot's answers helpful? If so, please click the "Accept" button at the bottom of the one that best answers your question. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

0 Likes 0 ·

2 Answers

Ben Wilson avatar image
0 Likes"
Ben Wilson answered

Hi @Gavin D3

You'll want to try the various suggestions listed in our article FlexSim installation or startup error - FlexSim Community.

I would start with deleteing the prefs.t file (suggestion 5) as it may have been corrupted by the crash.

If that doesn't fix it, try working through the other suggestions. One or more of these suggestions will fix more than 99% of all installation or startup issues.

Let us know how it goes.

5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Jason Lightfoot avatar image
0 Likes"
Jason Lightfoot answered

Here's a link to some troubleshooting tips.

5 |100000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.