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Kenny Macleod avatar image
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Kenny Macleod asked Logan Gold commented

CAD Import results in just a black square

I'm having difficulty setting a CAD floorplan. Any DXF that i try (even the simple HC tutorial file) gives me a black square on the 3D space and no layers to view.

Multiple FlexSim versions

I presume it's a setting on my PC but I cant find anything wrong.

Any tips?

FlexSim 24.0.0
backgrowndcad import
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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

Hi @Kenny Macleod - always a good idea to try an upgrade to your graphics driver's latest version.

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Kenny Macleod avatar image Kenny Macleod Ben Wilson ♦♦ commented ·
Thanks Ben, just tried that and it's the same issue.
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Patrick Cloutier avatar image Patrick Cloutier commented ·
Weird I have a similar problem but I just got a new computer so I thought maybe it's my graphics card. I can only open older .dwg files. Anything new I create I can't see in FlexSim. And I tried saving in older AutoCAD formats but it doesn't change anything.
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Logan Gold avatar image Logan Gold ♦♦ commented ·
Hey @Kenny Macleod, you indicated you are using 24.0.0, is that correct? If so, can you try upgrading to 24.0.6 and see if the issue persists? Do you see a similar issue with 24.1 or 24.2?
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Logan Gold avatar image Logan Gold ♦♦ commented ·

Hi @Kenny Macleod, was David Chan's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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1 Answer

David Chan avatar image
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David Chan answered

@Kenny Macleod The same problem has been existing quite some time. You should have no problem after the dxf is converted to dwg. There are converter available.

David

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