What are the steps to get working a phone for a recepcionist?
FlexSim HC 5.1.0
Rafael,
Your question is too vague to even guess what to tell you. Can you be more specific in what you are trying to do and send us your model or a sample model showing what you want to accomplish?
version6.fsm here the model, the Oriientadora_1 stop all the flow patients becasuse she is on the phone, I don´t know where to put the frecunecy of the entrance call
The contestartelefono activity needs a Staff Destination. I would set that to Phone 1.
In order to repeat this activity open the Advanced Time Controls panel in Quick Properties and set the Repeat Interval.
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