Dashboard does not display correctly in IE after html export

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question

Katharina Albert asked Jan 15, '17 Phil BoBo commented Apr 16, '18

Dashboard does not display correctly in IE after html export

The dashboards do not display properly in Internet Explorer (IE Version: 11.0.9600.18537) after Export to html, while working fine in Chrome and Firefox. Is that something easy to fix?

Could you please check? Thanks, Kat

Software Version:

FlexSim 17.0.0

dashboards html citrix

citrix.jpg (77.5 KiB)

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Sam Stubbs ♦ commented · Jan 16, 2017 at 02:34 PM

When you first open it up, mine gives a pop up window that asks to allow blocked content. If you click 'Yes' then it should display properly. When you open it up in IE do you get that prompt?

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Sebastian Hemmann commented · Apr 16, 2018 at 08:41 AM

Hi, we still have this Problem with IE 11 and the new State Pies (using stats collectors).

Do I have to create a new thread?

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Phil BoBo ♦♦ Sebastian Hemmann commented · Apr 16, 2018 at 04:11 PM

Yes, create a new thread.

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Answer 1 · 2017-01-17T18:19:15Z

Jacob Gillespie answered Jan 17, '17 Jacob Gillespie commented Jan 17, '17

I believe Sam's comment is correct. If you receive a prompt you can select to allow blocked content. Depending on your settings you may or may not receive the prompt.

If you want to permanently allow it to run you can do the following:

From Internet Explorer, select the Tools menu, then Internet Options.
In the Internet Options dialog, select the Advance tab.
Scroll down to the Security options. Enable the checkbox Allow active content to run in files on My Computer.
Restart Internet Explorer

· 1

Katharina Albert commented · Jan 17, 2017 at 06:23 PM

Thanks @Sam and @Jacob, will advise the client and see whether it works out for them.

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