question

Katharina Albert avatar image
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Katharina Albert asked Phil BoBo commented

Dashboard does not display correctly in IE after html export

The dashboards do not display properly in Internet Explorer (IE Version: 11.0.9600.18537) after Export to html, while working fine in Chrome and Firefox. Is that something easy to fix?

Could you please check? Thanks, Kat

FlexSim 17.0.0
dashboardshtmlcitrix
citrix.jpg (77.5 KiB)
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Sam Stubbs avatar image Sam Stubbs ♦ commented ·

When you first open it up, mine gives a pop up window that asks to allow blocked content. If you click 'Yes' then it should display properly. When you open it up in IE do you get that prompt?

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Sebastian Hemmann avatar image Sebastian Hemmann commented ·

Hi, we still have this Problem with IE 11 and the new State Pies (using stats collectors).

Do I have to create a new thread?

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Phil BoBo avatar image Phil BoBo ♦♦ Sebastian Hemmann commented ·

Yes, create a new thread.

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1 Answer

Jacob Gillespie avatar image
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Jacob Gillespie answered Jacob Gillespie commented

I believe Sam's comment is correct. If you receive a prompt you can select to allow blocked content. Depending on your settings you may or may not receive the prompt.

If you want to permanently allow it to run you can do the following:

  1. From Internet Explorer, select the Tools menu, then Internet Options.
  2. In the Internet Options dialog, select the Advance tab.
  3. Scroll down to the Security options. Enable the checkbox Allow active content to run in files on My Computer.
  4. Restart Internet Explorer
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Katharina Albert avatar image Katharina Albert commented ·

Thanks @Sam and @Jacob, will advise the client and see whether it works out for them.

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