17 Update 1 Manual Font Hard To Read!

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Stan Davis asked May 24 2017 at 5:54 PM Stan Davis commented May 25 2017 at 9:00 PM

17 Update 1 Manual Font Hard To Read!

,

I first sent an email to support, but received the canned response.

You guys changed the font on the 2017 Update 1 manual. It is very hard to read. Can you re-issue it with an easier-to-read sans serif font like before? Thanks.

text manual activation

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Matt Long commented · May 24 2017 at 8:43 PM

The user manual font hasn't been changed. The font is set to the Helvetica Font Family, which is Helvetica and Arial, both san-serif fonts. What does your user manual look like?

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Matthew Gillespie ♦♦ Matt Long commented · May 24 2017 at 8:44 PM

He's talking about the PDF file you can download

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Stan Davis commented · May 24 2017 at 8:56 PM

For the PDF I downloaded today (5/24/17), Helvetica has been replaced with Courier.

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Ben Wilson ♦♦ Stan Davis commented · May 24 2017 at 9:11 PM

It is actually Times New Roman, according to Microsoft Word upon opening the PDF.

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Stan Davis commented · May 24 2017 at 9:03 PM

Here is a pic of the difference...

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manual-font-comparison.gif (63.5 KiB)

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Answer 1 · 2017-05-24T22:56:17Z

Matt Long answered May 24 2017 at 10:56 PM Stan Davis commented May 25 2017 at 9:00 PM

It looks like Microsoft Word 2016 can't correctly export an HTML file to PDF. I've uploaded the corrected PDF manual to the downloads section of the FlexSim website. You can access it here:

FlexSim Downloads

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Stan Davis commented · May 25 2017 at 1:15 PM

I appreciate the effort with this. However, the corrected manual has missing images throughout the entire manual. I downloaded it twice to verify the issue. Pages 53, 56, 63, 64, 68, 69, 71, ...1584.

Here is a pic comparing the initial manual with the revised manual...

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missing-manual-pics.gif (65.4 KiB)

Matt Long Stan Davis commented · May 25 2017 at 8:10 PM

Thanks for pointing that out. I've uploaded a new version to the FlexSim website and I've confirmed that those images are there.

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Stan Davis Matt Long commented · May 25 2017 at 9:00 PM

Thanks for the support, Matt. We're good to go.

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Answer 2 · 2017-05-24T22:46:31Z

Ben Wilson answered May 24 2017 at 10:46 PM

@Stan Davis,

Looks like the font change was a result of a technical problem in the automatic build.

We're doing a manual build now to see if we can fix the problem and will post an update to this Answer when it completes.

Answer 3 · 2017-05-24T21:06:59Z

Ben Wilson answered May 24 2017 at 9:06 PM Ben Wilson commented May 24 2017 at 10:28 PM

I don't know why the dev team has chosen to publish the .pdf user manually differently for the latest version. Perhaps they will chime in.

Serif vs Sans Serif is largely a matter of taste or preference. Designers will choose one or the other based on their goals. Perhaps another user requested serifs for their printed manuals, and this is another case of "you can't please all the people all the time."

The in-software manual remains sans:

In the latest versions of Microsoft Word, you can open PDF files, at which point you can change the font to whatever you like best. I've just tested this on the 17.1.0 user manual, and globally changed the font to Arial, with the result attached here:

flexsim-1710-manual-arial.pdf

2017-05-24-14-45-27-flexsim-2017.png (111.2 KiB)

flexsim-1710-manual-arial.pdf (20.9 MiB)

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