How can I represent when an operator has no more work available in his/her queue and can help out lower the job in other queues?
Operator has no more work available
Other (please specify)
Other
@Alejandra Norell have you tried connecting your operators to dispatchers?
You can set a priority on your the jobs that are most important for that operator. I attached an example. On the Flow tab on Queue 1, the priority is set to 2. When you run the model, you'll see operators both working on Queue 11. Then when an items enters Queue 1, Operator 1 will leave Queue 11 to move the item in queue 1 because it has the highest priority.
Also see this post for more information about dispatchers.
sample.fsm@Kari Payton Thanks for the model!
I changed the inter arrival time on source1 to see how operator 2 behaves. Operator 2 keeps grabbing from both queues even when his queue is still full. I also change the priority of the queues to see if this will help but still behaves the same.
I want operator 2 to help out with queue 11 only when his queue is empty
Thanks!
@Alejandra Norell What is happening is that processor1 can only process 1 item at a time. Therefor operator1 recieves tasks from the dispatcher for the other queue before processor1 can take another item. There are two options:
1. Allow processor1 to process more than 1 item
2. In queue1 under the flow tab - use transport click the option to preempt. This means operator1 will stop what it's doing to go to queue1.
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