Configuration fields not showing if not running as administrator

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Marcello Rosadini asked Sep 24, '19 Phil BoBo answered Sep 24, '19

Configuration fields not showing if not running as administrator

Hi,

one of our customers is experiencing a similar problem as described in here:

https://answers.flexsim.com/questions/54805/graphic-issue.html

They have a network license and the users do not have administrator rights for their stations. It seems that if FlexSim is run as administrator it doesn't have any issues, but if not, the fields for many parameters and pop up displays do not show properly. Any ideas? @phil.bobo

Software Version:

FlexSim 19.1.1

graphics administrator

r7zoj.png (32.2 KiB)

Answer 1 · 2019-09-24T14:56:12Z

Phil BoBo answered Sep 24, '19

I don't know any more now than I did when I posted the answer to that other question.

Something is blocking the Scintilla DLL (SciLexer.dll).

Maybe try installing 32-bit FlexSim instead of 64-bit, or vice-versa?

Other than that, I don't know what else to try unless they can figure out what is different between the machines where it works correctly and the machines where it does not.

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