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lorena R3 avatar image
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lorena R3 asked Ben Wilson commented

Processors care priorities

Modelo 1.fsm Hola necesito ayuda con este proyecto de simulación, es del proceso de servicio en el cual llegan 9 tipos de servicios, los cuales generan 9 colas, son 14 procesadores que atienden los servicios en orden de prioridad, por ejemplo el asesor 1 debe atender en este orden V, M, P, D, R, C, las letras son los servicios, hice las conexiones de las colas en ese orden pero aún así la simulación es incorrecta con la cosa real, gracias

FlexSim 20.2.0
flexsim 20.2.0teoria de colasprioridadessimulaci
modelo-1.fsm (50.5 KiB)
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Ben Wilson avatar image Ben Wilson ♦♦ commented ·

Hi @lorena.r3, was zachary.h's answer helpful? If so, please click the red "Accept" button on their answer. Or if you still have questions, add a comment and we'll continue the conversation.

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zacharyh answered

@lorena.r3 It appears that in your model the Asesor 1 and Asesor 2 werent set up correctly. Also the Queues will send the items to the first available Asesor in Output connection order. I would recommend try to create the flow that you want in Process Flow. You can use decision tasks that will help specify what you are trying to do.

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