Model crashes when running by its own, but runs okay with the "step" button

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Yao H2 asked Jul 14 2021 at 5:47 PM Jeanette F answered Jul 29 2021 at 9:56 PM

Model crashes when running by its own, but runs okay with the "step" button

Hello,

One of my models seems to crash the software (software closed without messages and there was no "not responding" warnings) at a certain time point (about 12950 secs in the simulation).

When I ran the model to where the issue almost happened and used the "step" button to debug, the model was able to run past that time point. But if I click the "run" button, the model crashes again a bit later.

Appreciate any advice for further debugging. Thank you very much!

Software Version:

FlexSim 21.1.4

crashing software crashing

· 2

Eric M commented · Jul 19 2021 at 10:20 PM

Hi @Yao H2 here is a post with some helpful tips on debugging your model. It is hard to provide more specific details without looking at your model. Proprietary models can be posted as a private question visible only to FlexSim U.S. support staff. You can also contact your local FlexSim distributor for phone or email help.

0 ·

Jeanette F ♦♦ commented · Jul 26 2021 at 9:51 PM

Hi @Yao H2,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

0 ·

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Answer 1 · 2021-07-29T21:56:23Z

Jeanette F answered Jul 29 2021 at 9:56 PM

Hello @Yao H2,

We are closing out this question. If you still are having problems that relate to this post, just unaccept this answer and/or comment back and we will assist you.

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