Label Doesn't Exist?

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Ankur A3 asked Jun 6, '22 Jeanette F commented Jun 9, '22

Label Doesn't Exist?

Hi Team,

I am facing issue while retrieving value from list.

Can you help me?

MultiChat_LabelIssue.fsm

Thank you!

Software Version:

FlexSim 21.0.10

list label hc

multichat-labelissue.fsm (64.8 KiB)

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Jeanette F ♦♦ commented · Jun 09, 2022 at 06:38 PM

Hi @Ankur A3, was Jason Lightfoot's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.

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Answer 1 · 2022-06-06T17:30:30Z

Jason Lightfoot answered Jun 6, '22 Jason Lightfoot commented Jun 7, '22

It's the syntax you have in the expression field of the list - the value you put on the list (MD1,2,3) doesn't have that label ChatStaffName. Also - iff it was a label - you could select that as the field option instead of using the expression field.

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Ankur A3 commented · Jun 07, 2022 at 02:59 AM

Hi @Jason Lightfoot,

Yes, you are right. But if I select label option, it doesn't have field to retrieve the value.

Can you suggest me what to do exactly to avoid error?

Thank you!

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Jason Lightfoot ♦♦ Ankur A3 commented · Jun 07, 2022 at 07:42 AM

You just enter the label name and it looks on the listed object for that label.

To avoid the error you need to add the label to you MD objects

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