Interface display error in FlexSim

Question

question

Henry Paipa asked Nov 01 2023 at 4:45 PM Ben Wilson answered Nov 07 2023 at 5:16 PM

Interface display error in FlexSim

Hi Team.

FlexSim is experiencing display problems. I have already installed Drivers, updated everything necessary, other recommendations given in this post, and still, it has not worked for me. The characteristics of the computer are:

Processor AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz

Installed RAM 16.0 GB (13.9 GB usable)

System type 64-bit operating system, x64 processor

Windows 11 Home Edition

Version 22H2

OS Build 22621.2428

Serial Number PF3BJHBA

Windows Feature Experience Pack 1000.22674.1000.0

I appreciate your support in advance. Thank you.

Software Version:

FlexSim 23.2.2

bug report visualization graphics cards

error.mp4 (17.5 MiB)

· 3

Kavika F ♦ commented · Nov 02 2023 at 3:09 PM

Hey @Henry Paipa, that's strange behavior I haven't seen before. Have you tried uninstalling and reinstalling FlexSim?

1 ·

Henry Paipa Kavika F ♦ commented · Nov 02 2023 at 3:31 PM

Hi @Kavika F I did it, and it didn't work. I really don't know what it could be. Thanks

0 ·

Henry Paipa commented · Nov 01 2023 at 6:01 PM

News report: It only works in versions prior to 23.0, in the image you can see that version 22.2.4 works.

0 ·

1698861615525.png (1.9 MiB)

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Answer 1 · 2023-11-03T13:16:36Z

Ben Wilson answered Nov 03 2023 at 1:16 PM

@Henry Paipa, in addition to the suggestions you already tried in the graphics post, you might want to try the suggestions in our article covering installation or startup issues.

· 1

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