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IEThai avatar image
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IEThai asked Logan Gold commented

how to make the license work when using FlexSim through Remote Desktop

flexsim-does-not-run-in-remote-desktop-access-1.jpgno-remote-desktop.pngI am experiencing an issue when trying to use FlexSim through Remote Desktop. The software works perfectly when I am using it directly on my machine, but when accessing the machine via Remote Desktop, I am unable to use the FlexSim license.

Here is the issue in detail:

  • FlexSim functions properly when used locally.
  • However, when accessing the machine through Remote Desktop, I cannot use the license, and FlexSim becomes unusable.

Could you please assist me in resolving this issue? I would appreciate any advice or instructions on how to make the license work when using FlexSim through Remote Desktop.

Thank you for your support

FlexSim 24.2.0
remote desktop
flexsim-does-not-run-in-remote-desktop-access-1.jpg (255.5 KiB)
no-remote-desktop.png (277.1 KiB)
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Logan Gold avatar image Logan Gold ♦♦ commented ·

Hi @IEThai, was David Chan's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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1 Answer

David Chan avatar image
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David Chan answered

FlexSim standalone license can not be used on a remote desktop.

David

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