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heather.ulrich avatar image
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heather.ulrich asked Phil BoBo answered

Source Inter-Arrival Time not allowing to update

I'm currently trying to learn this software and would like to input arrival times and process times into the objects, but the software will not allow me to enter in any information

I have both 18 and 18 Update 1 and neither of them allow me to enter in information.

Any assistance would be greatly appreciated.

FlexSim 18.1.2
software issuesprocess times
· 9
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tannerp avatar image tannerp commented ·

Hi @heather.ulrich,

Could you post a screenshot or model that shows where you're inputting the information for arrival and process times? What objects are you trying to edit? It's hard for us to know where to start solving this without some more detail, but once we have more information about what you're editing, we will be able to provide more support. Thanks!

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Jeff Nordgren avatar image Jeff Nordgren commented ·

@heather.ulrich,

Like @tanner.p said, it is hard to know what you are doing without us being able to look at your model to give you specific help. Please send us your model so that we can give you the best answer for your situation.

Thanks.

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heather.ulrich avatar image heather.ulrich commented ·

I'm trying to place a time in the Source here

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mojyl.png (5.5 KiB)
heather.ulrich avatar image heather.ulrich commented ·

Here I'm trying to place times for the operator

The issue with this one is I can't just enter a time. and when I try to click a statistic it won't let me enter information there either.

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4eixk.png (9.9 KiB)
heather.ulrich avatar image heather.ulrich commented ·

Here is the very simple model... Now when I open someone elses model I don't have any issues with enter information. I just can't do it from scratch.

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assignment-3.fsm (23.6 KiB)
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1 Answer

Phil BoBo avatar image
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Phil BoBo answered

We've seen this issue before. See Graphic issue

We aren't sure what causes it, but running as an administrator fixes it.

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