Web Server Problem

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Fu P asked Jul 6, '20 Fu P commented Jul 10, '20

Web Server Problem

When I try to set up WebServer, the following error occurr:

I copied the FlexSim installation folder into the WebServer folder. The webServer configuration file details are as follows:

Flexsim Program Directory: C:\Program Files (x86)\FlexSim Web Server\FlexSim 2019 Update 2\program

Model Directory: C:\Users\dell\Documents\FlexSim 2019 Projects

Flexsim Data Directory: C:\ProgramData\Flexsim\FlexSim19.2

Model Uploading: no

Model Downloading: no

Model Deleting: no

Max Upload Size (bytes): 10000000

Reply Timeout (milliseconds): 10000

Max Instances (of Flexsim): 8

Max Threads Per Instance: max

Max Job Queue Length: 100

Max Job Timeout (seconds): 3600

Port:10.133.244.33:80

Ignore Auto Save Files: yes

Use Windows Authentication: no

Restrict UserGroup Directories: no

Active Directory:

url: ldap://dc.domainName.com

baseDN: dc=domainName,dc=com

username: [email protected]

password: password

Software Version:

FlexSim 19.2.4

flexsim 19.2.4 webserver

1594037387576.png (26.5 KiB)

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Fu P commented · Jul 06, 2020 at 12:49 PM

do I have to fill these information?or just let it default ?Thanks in advance

Active Directory:

url: ldap://dc.domainName.com

baseDN: dc=domainName,dc=com

username: [email protected]

password: password

Are the username&password same as my account and password for logging into this website?

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Fu P commented · Jul 06, 2020 at 11:43 PM

@Ben Wilson I read your other answers, but they don't seem to apply to my current question

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Fu P commented · Jul 07, 2020 at 12:52 PM

@wang.yang

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Fu P commented · Jul 07, 2020 at 11:41 PM

can anyone help me with this(╯﹏╰)

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Answer 1 · 2020-07-09T01:05:11Z

Wang Yang answered Jul 9, '20

Thanks for your help~Yesterday, our engineers advised users to install V2018.2 software, and the problem has been solved; We really haven't noticed the problem of installation path you mentioned.

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Answer 2 · 2020-07-06T13:20:45Z

Braydn T answered Jul 6, '20 Fu P commented Jul 7, '20

@Fu P

If your active directory needs special permissions to access, then you can configure the active directory fields.

It looks like you have an IP address in the field for port. You should have just a port there, like 80.

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Fu P commented · Jul 06, 2020 at 01:30 PM

Thank you for your reply.

I'm using FlexSim for a LAN connection to a Server which installed FlexNet Publisher License Server Manager .

This is my flexsim License Activation:

I don't know if that's the reason why I can't set up webserver correctly

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1594042223948.png (47.2 KiB)

Braydn T Fu P commented · Jul 06, 2020 at 01:47 PM

@Fu P

If all the directories in your config file are valid, the webserver will start up, you just wont be able to start flexsim. Did you try changing the port field to 80? If so, did you still get an error? Was it the same error?

The FlexSim Webserver is separate from the license server, just to be clear.

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Fu P Braydn T commented · Jul 06, 2020 at 11:36 PM

Sorry for the late reply. I have tried to set the port to 80 without IP, but the same error still exists .I tried other numbers,with or without IP, but it still didn't work

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Answer 3 · 2020-07-08T22:27:11Z

Ben Wilson answered Jul 8, '20 Fu P commented Jul 10, '20

Hi @Fu P,

I would start with the default flexsim webserver configuration.txt and only change the minimum directives to get it working.

Also, make sure there are no other servers running on your PC, or change the port number to an unused port.

On your question you marked your FlexSim version as 19.2.4. Be sure to use the FlexSim Webserver 2018 version 18.2.0:

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Ben Wilson ♦♦ commented · Jul 08, 2020 at 10:36 PM

In your question you posted your config text and had the following:

Flexsim Program Directory: C:\Program Files (x86)\FlexSim Web Server\FlexSim 2019 Update 2\program

This would be very unusual for FlexSim Simulation Software to be installed under the FlexSim Web Server. The most likely location for your FlexSim 2019 install would make this line:

Flexsim Program Directory: C:\Program Files\FlexSim 2019 Update 2\program

or depending on your system, you may be able to keep the shortcut path:

Flexsim Program Directory: %PROGRAMFILES%\FlexSim 2019 Update 2\program

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Fu P Ben Wilson ♦♦ commented · Jul 10, 2020 at 11:55 AM

thanks for your help,I keep to the shortcut path and solved the problem.

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