Erro Locação dos Itens

Question

question

Henrique C3 asked Aug 10 2020 at 12:36 AM Ben Wilson commented Sep 02 2020 at 11:02 PM

Erro Locação dos Itens

Boa noite !! Ao colocar os itens ao local de simulação os mesmos são arrastados para o centro sem o usuário movimentar. E mesmo montando o layout ao conectar os itens vão para o centro.

Software Version:

FlexSim 19.0.9

flexsim 19.0.0 flexsim 19.0.9

· 10

Henrique C3 commented · Aug 10 2020 at 12:40 AM

e também os itens não aparecem a localização em x, y e z

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tannerp commented · Aug 11 2020 at 10:22 PM

@henrique.c3,

Do you have an example model or a screenshot which demonstrates the issue? From what I understand, you're unable to drag new objects into the view in the locations you'd like. They all go to the center. Is that correct? For example, you are unable to drag out objects to different locations as shown in the gif?

Let me know if this is the problem you're having. Or, if you can demonstrate it some other way, that would be even better.

0 ·

drag-new-objects.gif (208.2 KiB)

Henrique C3 tannerp commented · Aug 11 2020 at 10:30 PM

Boa noite!! Já tentei arrastar, porém ao movimentar ele vai para centro independente de onde eu coloque no plano.

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anotacao-2020-08-10-185420.png (69.0 KiB)

Henrique C3 commented · Aug 11 2020 at 10:30 PM

Vou gravar um video e enviar, se puder me ajudar!

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tannerp Henrique C3 commented · Aug 11 2020 at 10:39 PM

If you can record a video, that would be great. I have not encountered this issue before, nor do I know what could be causing it. That said, I'm happy to take a look.

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Henrique C3 commented · Aug 11 2020 at 10:49 PM

Vídeos.rar

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videos.rar (3.0 MiB)

Henrique C3 commented · Aug 11 2020 at 10:50 PM

Segue video. Nota-se que ao arrastar os itens, eles aparecem sem localização nos eixos x, y e z

E todos posteriormente ficam concentrados na localização (0,0,0)

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Answer 1 · 2020-08-28T21:05:43Z

Ben Wilson answered Aug 28 2020 at 9:05 PM

Hi @henrique.c3,

Sorry this is such a late response.

Have you tried the different suggestions in our article about common graphics issues? In particular please try installing the latest graphics driver directly from your graphics vendor or laptop manufacturer.

If the latest graphics driver alone doesn't solve it, try setting the driver to defaults. We've seen a similar issue before on AMD graphics that were solved by turning down anti-aliasing settings.

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