FlexSim 2021 Update1 VR Mode problems

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Paulino SMH asked May 11, '21 Paulino SMH commented May 12, '21

FlexSim 2021 Update1 VR Mode problems

Hello everyone,

I've had some problems trying to view some 3d models in FlexSim 2021 Update1 with HTC Vive headset (tested with 21.1.1 and 21.1.2).

Because of that I've tried with a simple check:

1) Open new FlexSim model with default settings.
2) Move BasicFR to origin.
3) Add new view under "Views".
4) Check "VR Mode" under "View Settings".

After completing step 4 FlexSim 2021 Update1 starts throwing exceptions and the model cannot be seen in the headset. In addition, it is not possible to uncheck "VR Mode".

The same process works fine in FlexSim 2021 (21.0.2):

Has the process changed in FlexSim 2021 Update 1 ?
Am I doing something wrong?

Thanks in advance.

Software Version:

FlexSim 21.1.2

flexsim 21.1.2 vr mode

reporterrorflexsim2021update1-1.png (266.6 KiB)

reporterrorflexsim2021update1-2.png (181.3 KiB)

Answer 1 · 2021-05-11T18:05:33Z

Phil BoBo answered May 11, '21 Paulino SMH commented May 12, '21

I just tested and verified that VR works properly with the HTC Vive and FlexSim 21.1.2.

Are your graphics settings different between FlexSim 21.0 and 21.1?

The only way I could replicate your issue was if I modified the OpenGL Context to "Generic (No GPU Acceleration)" on the Graphics tab of File > Global Preferences.

Ensure that FlexSim is using your graphics card with the same settings on both FlexSim versions. Ensure that the OpenGL line in Help > About FlexSim is the same in both versions.

· 1

Paulino SMH commented · May 12, 2021 at 07:26 AM

That was the problem, thank you so much Phil.

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