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Milagros Fn asked Ryan Clark commented

How to make people wait when the waiting room is full

Hi!Im working in a model where patients have to use a kiosk and then seat in the waiting room. I Need to make people Wait in another place when the waiting room is full, respecting the tokens and the flow. How can i do this?

FlexSim HC 5.3.10
labelspatient flowwaiting roompatient destinationflexsim hc 5.3.10
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Ryan Clark avatar image Ryan Clark commented ·

Hi @milagros.fn, was my answer helpful? If so, please click the red "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

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Ryan Clark answered

I'm attaching my model of the Healthcare Tutorial (found here). I originally only had one waiting room, but I added another and modified a bit of the logic, so patients could use both areas. I added them both to a subgroup under Locations, then adjusted the process flow to allow the patients to pull from the group instead of just the waiting room object (see below image).

screenshot-2021-08-23-104218.png

I hope this helps!

Waiting Room Overflow.fsm


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