question

Nanae H2 avatar image
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Nanae H2 asked Phil BoBo commented

FlexSim webserver does not work dashboard (remains blank after execution).

Dashboard shows fine in FlexSim ver2021/2022.

but when its model opened with FlexSim webserber ver2021, dashboard keeps blank after simuration running.


The situation seems similar to the following Q&A.

https://answers.flexsim.com/questions/98809/state-charts-not-working-in-flexsim-webserver.html

We are using ver2021, is there anything else we can try?


of cause, we run simuration after reset...


1657071517536.png

image001.png

GlobalTabel values are shown on dashboard.fsm

FlexSim 21.0.10
dashboardswebserverflexsim webserverwebserver not working
image001.png (191.5 KiB)
1657071517536.png (424.2 KiB)
globaltabel-values-are-shown-on-dashboard.fsm (45.0 KiB)
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Jeanette F avatar image Jeanette F ♦♦ commented ·

Hi @Nanae H2, was Jordan Johnson's answer helpful? If so, please click the "Accept" button at the bottom of their answer. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always unaccept and comment back to reopen your question.

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1 Answer

Jordan Johnson avatar image
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Jordan Johnson answered Phil BoBo commented
I wasn't able to replicate this issue. I tried in FlexSim 21.0.10, and I tried in FlexSim Japanese 21.0.8. I also tried both with an Express license, instead of an Enterprise license, since the screenshot shows a model limit. In all cases, the charts drew correctly, both in the browser and in the instance of FlexSim.


I have several questions that may help to determine the cause:

  • Does this issue happen only in this model? Or do other models draw the Table chart correctly in the webserver?
  • Does this issue happen if you use the English version of FlexSim?
  • When you view the model in the web browser, have you tried opening the browser's Javascript Console? If so, what errors does it report?
  • Is there anything unusual or unique about the computer running the webserver?

Let me know if you can find any additional information.

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Nanae H2 avatar image Nanae H2 commented ·

@Jordan Johnson

Thank you for your reply.

when it open with WebServer, Dashboard remain as blank after running simuration at the webserver.

Sorry if the addition of the photo confused you.


when it opened with administrator authority, the dashboard works fine.

thank you again.

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Phil BoBo avatar image Phil BoBo ♦♦ Nanae H2 commented ·

This sounds more like an issue with FlexSim's CEF html view being unable to access certain directories or files on a multi-user system configuration rather than an issue with the web server itself. Sounds like it is similar to Dashboard charts display nothing, only an empty white square - FlexSim Community

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