ExpertFit not installed correctly

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Jorge Toucet asked Sep 30, '22 Jorge Toucet commented Oct 5, '22

ExpertFit not installed correctly

Hello, a user has problems with ExperFit not function correctly. He has been reinstalling FlexSim several times and also run the following bat (using the correct version route):

                 
                  

                   
                    

                     
                      cd C:\Program Files\FlexSim 2022 Update 1\expertfit

                 
                  

                   
                    

                   
                  

                   
                    

                     
                      Register_OCX.bat

Any idea of what other things we should do for resolving this issue?

Thanks.

Software Version:

FlexSim 22.2.2

expertfit

5 |100000

Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Answer 1 · 2022-09-30T22:26:27Z

Sebastián Cañas answered Sep 30, '22 Jorge Toucet commented Oct 5, '22

@Jorge Toucet en mi experiencia, cuando este comando no funciona es porque no se abre el cmd como administrador. También he tenido esta situación con muchos clientes y en el momento que realizo el soporte directamente teniendo en cuenta ese detalle se soluciona el problema.

· 3

5 |100000

Attachments: Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Jorge Toucet commented · Oct 03, 2022 at 03:22 PM

Thanks Sebastain for your suggestion!

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Jeanette F ♦♦ Jorge Toucet commented · Oct 05, 2022 at 04:22 PM

Hello @Jorge Toucet, did running it as administrator work for you?

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Jorge Toucet commented · Oct 05, 2022 at 04:30 PM

Yes, thanks!

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