Travel distance chart units error

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Paula LG asked Oct 3, '23 Matthew Gillespie commented Dec 5, '23

Travel distance chart units error

Hi,

There seems to be the following issue with the travel distance chart: when I run a model without changing anything from the dashboard where the chart is pinned, it shows the travel distance of the chosen object in whatever units I had set before saving it, but if I click on the chart in edit mode at any time, it is automatically set to display the value in the model length units. I attach a video below to better illustrate what I mean:

Is there any way to restrict that behaviour?

Thank you in advance!

Traveldistance.fsm

Software Version:

FlexSim 23.2.1

dashboards distance traveled model units

traveldistanceerror.mp4 (110.7 KiB)

traveldistance.fsm (33.2 KiB)

· 2

Jeanette F ♦♦ commented · Oct 24, 2023 at 02:58 PM

Hi @Paula LG, was Kavika F's answers helpful? If so, please click the "Accept" button at the bottom of the one that best answers your question. Or if you still have questions, add a comment and we'll continue the conversation.

If we haven't heard back from you within 3 business days we'll auto-accept an answer, but you can always comment back to reopen your question.

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Matthew Gillespie ♦♦ commented · Dec 05, 2023 at 07:18 PM

@Paula LG This issue is fixed in 23.0.13 and 23.2.3 released today.

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Answer 1 · 2023-10-04T15:36:13Z

Kavika F answered Oct 4, '23 Paula LG commented Oct 17, '23

Hey @Paula LG , it looks like when you clicked the dashboard chart, the length units got updated to those of the model - millimeters.

Apparently the chart defaulted to meters until it was refreshed when you clicked on it. You can change those to what you'd like in the properties panel.

They should stay after that change, regardless of the model units.

1696433694736.png (66.3 KiB)

1696433745371.png (29.1 KiB)

· 8

Paula LG commented · Oct 05, 2023 at 07:03 AM

Hi Kavika,

Thank you for your answer!

Sorry if I didn't make myself clear. I already know that I can change the units on the chart manually, and it stays displaying the value with my units of choice while the file is open. However, every time that I close the model and open it again, I have the same problem; whenever I click on it, it is updated and set to the model units. That doesn't happen with any other charts (at least, not that I have noticed), since they maintain the chosen configuration no matter what.

What I was trying to ask for is if there's any way to change its behaviour so that it keeps the settings chosen for it, even if the model is re-opened

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Jason Lightfoot ♦ Paula LG commented · Oct 11, 2023 at 12:37 PM

While this was true for your saved model I can't repeat it with another save. Can you try this version where I just saved it again with the chart set to millimetres?

traveldistance_SavedAsmm.fsm

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traveldistance-savedasmm.fsm (33.2 KiB)

Paula LG Jason Lightfoot ♦ commented · Oct 13, 2023 at 06:57 AM

Thank you very much for your reply!

Unfortunately, what I reported still happened with your saved version in millimetres. It actually happens in all the models I've ever developed.

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