Dashboard charts are not visible on webserver

Hello,

Can you please explain what can be the possible reasons for the dashboard charts not visible on FlexSim webserver? The model and dashboard are modeled in FlexSim v.24.
When I tried model with only 10 objects the dashboard charts are visible on webserver, however if the model size increases, the charts are not visible.

Software Version:

FlexSim 24.1.0

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Jeanette F ♦♦ commented · Mar 05 at 08:44 PM

Hi @urvi-sukharamwala,

It's hard to know how to help without looking at your model. To receive a more accurate solution, please post your model or a sample model that demonstrates your question.

If your model contains sensitive information, you could first toggle your post as private using the "make private" option under your question's "gear" menu. Private questions are visible only to site moderators. You can also contact your local FlexSim distributor for phone or email help.

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Jordan Johnson ♦♦ commented · Mar 06 at 07:31 PM

If you can post a model, that would be great. The most helpful thing would be to share the model as made in 24.0, so that we can have a model that works in 24.0 but that does not work in 24.1.

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Jason Lightfoot ♦♦ commented · Mar 13 at 04:33 PM

Hi @urvi-sukharamwala,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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