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Flexsim Web Server failed to start instance on the server

Flexsim Web Server shows failed to start instance on the server, how can I solved this problem
1710431425718.png

FlexSim 23.0.2
flexsim webserver
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Jason Lightfoot avatar image Jason Lightfoot ♦♦ commented ·

Do you have FlexSim installed on the server? Is the configuration file set up correctly?

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J avatar image J Jason Lightfoot ♦♦ commented ·

Yes, the computer with web server has ver.23 & ver.24. But how to know if the configuration file was setup correctly or not?

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Jason Lightfoot avatar image Jason Lightfoot ♦♦ J commented ·
The information on how to configure that file is described here.
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Jason Lightfoot avatar image Jason Lightfoot ♦♦ commented ·

Hi @J,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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