question

crzdada avatar image
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crzdada asked Jeanette F commented

The problem in web server

When I use flexsim web server to share my model, it caused interruption every time.

What is the problem here? is my model size too large?

(this model size=55 MB, there is no problem for other small size of model)

FlexSim 22.2.0
web servermodel size
· 5
5 |100000

Up to 12 attachments (including images) can be used with a maximum of 23.8 MiB each and 47.7 MiB total.

Jason Lightfoot avatar image Jason Lightfoot ♦♦ commented ·
What does 'interruption' mean? A crash? When? Do you have a video?
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crzdada avatar image crzdada Jason Lightfoot ♦♦ commented ·

A crash, it will shutdown the instance and disconnect with the web server, but it is no problem when I try other small size model

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Jeanette F avatar image Jeanette F ♦♦ crzdada commented ·
@Crzdada, Can you share the model so we can reproduce the issue?
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Jeanette F avatar image Jeanette F ♦♦ commented ·

Hi @crzdada,

Thank you for contributing to our community! We couldn't identify a maintained license or subscription linked to your account.

You may need to update your profile information to identify yourself as a license owner or their associate. Check out our article for how to ensure you receive timely support. If you update your profile comment back to let us know - we'll adjust the priority of your post accordingly.

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Jeanette F avatar image Jeanette F ♦♦ commented ·

Hi @crzdada,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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