This question was closed May 16 2024 at 6:20 AM by Jeanette F for the following reason: Other No response

question

crzdada asked Apr 03 2024 at 3:06 AM Jeanette F commented May 02 2024 at 8:41 PM

The problem in web server

When I use flexsim web server to share my model, it caused interruption every time.

What is the problem here? is my model size too large?

(this model size=55 MB, there is no problem for other small size of model)

Software Version:

FlexSim 22.2.0

· 5

Jason Lightfoot ♦♦ commented · Apr 08 2024 at 12:13 PM

What does 'interruption' mean? A crash? When? Do you have a video?

0 ·

crzdada Jason Lightfoot ♦♦ commented · Apr 10 2024 at 1:39 AM

A crash, it will shutdown the instance and disconnect with the web server, but it is no problem when I try other small size model

0 ·

Jeanette F ♦♦ crzdada commented · Apr 29 2024 at 3:54 PM

@Crzdada, Can you share the model so we can reproduce the issue?

0 ·

Jeanette F ♦♦ commented · Apr 29 2024 at 3:53 PM

Hi @crzdada,

Thank you for contributing to our community! We couldn't identify a maintained license or subscription linked to your account.

You may need to update your profile information to identify yourself as a license owner or their associate. Check out our article for how to ensure you receive timely support. If you update your profile comment back to let us know - we'll adjust the priority of your post accordingly.

0 ·

Jeanette F ♦♦ commented · May 02 2024 at 8:41 PM

Hi @crzdada,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

0 ·

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The problem in web server

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The problem in web server

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