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cbv-simulation-practice asked Jeanette F commented

Issue Saving .fsm Files - Spatial Geometry Not Saving

Hi, I've been having an issue where I will make changes to a FlexSim file (i.e., adding a new floor storage area) and save it, then when I reopen the file the change is not correctly saved. I've only noticed it with geometric changes (rather than process flow/logic changes), but it's unfortunate that when I place down 3D objects, their locations are not consistently saved correctly. Is this a known bug or is there anything I can do to ensure my changes are saved correctly?

FlexSim 24.1.0
save error
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5 |100000

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Jason Lightfoot avatar image Jason Lightfoot ♦ commented ·

Hi @cbv-simulation-practice,

It's hard to know how to help without looking at your model. To receive a more accurate solution, please post your model or a sample model that demonstrates your question.

If your model contains sensitive information, you could first toggle your post as private using the "make private" option under your question's "gear" menu. Private questions are visible only to site moderators. You can also contact your local FlexSim distributor for phone or email help.

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Jeanette F avatar image Jeanette F ♦♦ commented ·

Hi @cbv-simulation-practice,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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