My license has expired, but I have an urgent issue and don’t understand why this is happening, so I’m posting this question. I would be very grateful for your help.
I am creating a transportation process model. When staff go to pick up a patient, the patient is supposed to move together with the staff. However, sometimes the patient moves by themselves. I really don’t understand why this is happening, so I’m asking for help.
It happens on 06:59:00 (25080).
With how the dividers are currently set up, it should be impossible for a task executer to enter the room in the screenshot.
The tech involved in the issue ends up in the room somehow anyway. Now when he gets a task to travel somewhere else, no valid path is found, so the travel task terminates prematurely. The patient then walks to the destination by themselves as part of the "Enter Location" task. You can see this when you observe the inner flow of the "Transport Patient" activity.
Widening the opening so there is a path into and out of the room should fix the problem. When viewing the grid nodes (option in the "Visual" tab of the A* navigator), the yellow lines indicate which neighboring cell can be reached from a given node. So make sure such a connection exists for each room.
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