SKP files are not loaded in 24.2 beta

Question

question

Harald Emsbroek asked Jul 24 2024 at 3:45 PM CSN commented Jul 30 2024 at 12:42 AM

SKP files are not loaded in 24.2 beta

In the 24.2 beta version, I cannot open SKP files. When I try to create an object with an SKP shape, an error appears in the System Console, but only if that console was already open.

ReactorVessel.skp

Software Version:

FlexSim 24.2.0

bugs beta

1721835761924.png (4.5 KiB)

reactorvessel.skp (954.6 KiB)

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Answer 1 · 2024-07-24T15:50:29Z

Phil BoBo answered Jul 24 2024 at 3:50 PM CSN commented Jul 30 2024 at 12:42 AM

I can't replicate this issue. Skp files seem to load fine for me (including the attached file) in the 24.2 beta.

Can anyone else replicate this issue?

1721836215933.png (2.4 MiB)

· 7

Wang Yang commented · Jul 25 2024 at 6:54 AM

We conducted tests on three computers, and only one computer showed successful import of version 24.2 beta, while the other two computers were unable to display the 3D appearance.

0 ·

6d4wwr8.png (156.7 KiB)

Phil BoBo ♦♦ Wang Yang commented · Jul 26 2024 at 6:04 PM

We've tested on a handful of additional machines, and we're still unable to duplicate this issue.

Is there anything you notice that is different about the machines where it doesn't work than where it does?

Does uninstalling and reinstalling FlexSim make a difference?

0 ·

Wang Yang Phil BoBo ♦♦ commented · Jul 29 2024 at 6:17 AM

We have identified the root cause of the issue, which is a problem with the installation package of the earliest 24.2 beta version; We re downloaded the 24.2 beta version and installed it in MSI and exe formats, and it imported normally without any issues.

3 ·

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