question

Clair A avatar image
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Clair A asked Jonah K commented

Activation exception in 25.0.3

Hi,

When you activate a standalone license in 25.0.3, the transfer request is successfully processed but it returns an exception:

Status...
Status: 4 Creating request
Status: 5 Request created
Status: 6 Context created
Status: 7 Connected to remote server
Status: 8 Request Sent
Status: 9 Polling for response
Status: 10 Waiting for response
Status: 9 Polling for response
Status: 10 Waiting for response
Status: 9 Polling for response
Status: 11 Done
TRANSFER REQUEST SUCCESSFULLY PROCESSED
exception: treewin__ReevaluateLicense
ex: ReevaluateLicense

You can't use the software instance after this activation. The workaround is to close FlexSim, and then reopen FlexSim.

Could you please quickly provide a fix ?

Because that bug will affect anyone who activates/returns a license in 25.0.3.

FlexSim 25.0.3
license activation
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1 Answer

Jeanette F avatar image
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Jeanette F answered Jonah K commented

Hello @Clair A,

I was able to replicate this issue and submitted it to the development team for further investigation.
1741810843050.png


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Jonah K avatar image Jonah K ♦ commented ·
This has been fixed in version 25.0.4 released today.
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Clair A avatar image Clair A commented ·
Thanks Jeanette, I will accept the answer when the fix will be released.
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