Activation exception in 25.0.3

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question

Clair A asked Mar 11 2025 at 4:08 PM Jonah K commented Mar 14 2025 at 9:41 PM

Activation exception in 25.0.3

Hi,

When you activate a standalone license in 25.0.3, the transfer request is successfully processed but it returns an exception:

Status...
Status: 4 Creating request
Status: 5 Request created
Status: 6 Context created
Status: 7 Connected to remote server
Status: 8 Request Sent
Status: 9 Polling for response
Status: 10 Waiting for response
Status: 9 Polling for response
Status: 10 Waiting for response
Status: 9 Polling for response
Status: 11 Done
TRANSFER REQUEST SUCCESSFULLY PROCESSED
exception: treewin__ReevaluateLicense
ex: ReevaluateLicense

You can't use the software instance after this activation. The workaround is to close FlexSim, and then reopen FlexSim.

Could you please quickly provide a fix ?

Because that bug will affect anyone who activates/returns a license in 25.0.3.

Software Version:

FlexSim 25.0.3

license activation

______

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Answer 1 · 2025-03-12T20:20:54Z

Jeanette F answered Mar 12 2025 at 8:20 PM Jonah K commented Mar 14 2025 at 9:41 PM

Hello @Clair A,

I was able to replicate this issue and submitted it to the development team for further investigation.

1741810843050.png (10.6 KiB)

· 2

Jonah K ♦ commented · Mar 14 2025 at 9:41 PM

This has been fixed in version 25.0.4 released today.

1 ·

Clair A commented · Mar 14 2025 at 8:40 AM

Thanks Jeanette, I will accept the answer when the fix will be released.

0 ·

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