Failing to load modules / webkit

Question

question

Allister Wilson asked Jun 30, '16 Allister Wilson commented Jul 4, '16

An express version user is having trouble using anything found in a module. Creating conveyor / agv / a* objects causes this to happen :

After that either FlexSim crashes or he can no longer interact with anything and has to close it.

He also gets an error 106 (specified module could not be found) regarding failure to load webkit when opening the start page.

I've suggested he (re)install the VS2015 runtime, not heard back yet.

FlexSim about page (note that he's running compatibility mode) :

Any ideas?

Software Version:

FlexSim 16.1.0

crash modules webkit

modules-crash.png (121.9 KiB)

modules-crash-about.png (4.3 KiB)

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Allister Wilson commented · Jul 01, 2016 at 08:03 AM

He couldn't install the VS runtime, I'm hoping he'll give me the full error log.

In the meantime I passed on your suggestions, Phil.

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Answer 1 · 2016-06-30T16:59:13Z

Phil BoBo answered Jun 30, '16 Allister Wilson commented Jul 4, '16

Try uninstalling FlexSim and reinstalling FlexSim.

Does he have this same issue with other versions of the software? Try installing FlexSim 16.0.2 and seeing if it has the same problem.

Try turning off Compatibility Mode and following the graphics troubleshooting steps found here.

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Allister Wilson commented · Jul 04, 2016 at 08:52 AM

Thanks, switching to 16.0.2 worked for him.

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