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Ann Potter avatar image
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Ann Potter asked Matthew Gillespie answered

Error message

Can you help with this system console error message means? img-0967.jpg

FlexSim HC 5.1.0
system console error
img-0967.jpg (5.5 MiB)
img-0967.jpg (5.5 MiB)
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Matt Long avatar image Matt Long commented ·

This is an error related to one of your dashboard objects. If you can send your model to us we can try and debug what the error is.

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Ann Potter avatar image Ann Potter commented ·

regions-hospital-ed-102.fsm

Model is attached

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regions-hospital-ed-102.fsm (7.2 MiB)

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Matthew Gillespie avatar image
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Matthew Gillespie answered

This is a bug with the Patient Timeline dashboard widget. I've fixed it on our end for the next release.

What's happening is that the first activity that is drawn in the dashboard is a Decision Point activity that happens instantaneously and so the start and end time are exactly the same. The dashboard is using the end time to figure out how big to make the chart and is dividing by zero in the process.

A work around would be to put a process time activity before Activity 10 in your Mid track (since that's the first patient type that arrives) with a small delay time. That way the dashboard can draw with a width greater than 0 when it first draws.

You could also leave your model as is and only open the dashboard after the model has run for a few minutes and a couple of activities have happened.

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