Today I could not run Flexsim 2016 , then I downloaded Flexsim 2017 and didn't run neither.
Error message: FlexSim 2017 Problem: Stopped working
Files that help describe the problem:
WERInternationalMetadata.xml
AppCompat.txt
minidump.mdmp
As @steven.hamoen mentions, permissions issues are a common problem. There are also other common problems that should also be checked outlined here:
Common startup and installation problems
Please check these 9 points. Most likely one of them will solve your issue. If not, please reply back to this post with your attachments and/or information from Windows Event Viewer (see point #9).
I followed the steps with no success. It is important to mention that Version 2016 was running with License of the company, and yesterday did not open. then I downloaded 2017 and did not open neither.
in the event viewer I see the following messages:
A potentially malicious process was blocked Device: LAGG7495; IP: 10.12.129.78, 10.12.134.113; MAC: C8-D3-FF-F7-D5-C8, E4-A7-A0-F1-BB-89 File path: C:\Program Files\FlexSim 2017\program\flexsim.exe Process Id: Violation Type: None, Occurences: 1 Sha256:
NVWMI - Base Profile [c:/program files/flexsim 2017/program/flexsim.exe] was launched and [Base Profile] profile was applied
Faulting application name: flexsim.exe, version: 1.0.0.1, time stamp: 0x584ee774 Faulting module name: nvoglv64.DLL, version: 21.21.13.7306, time stamp: 0x57f0096a Exception code: 0x80000003 Fault offset: 0x0000000000a55a52 Faulting process id: 0x1ee8 Faulting application start time: 0x01d25628852a2187 Faulting application path: C:\Program Files\FlexSim 2017\program\flexsim.exe Faulting module path: C:\windows\system32\nvoglv64.DLL
The Software Protection service has stopped.
The VSS service is shutting down due to idle timeout.
Fault bucket 401052791, type 28 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: flexsim.exe P2: 1.0.0.1 P3: 584ee774 P4: nvoglv64.DLL P5: 21.21.13.7306 P6: 57f0096a P7: 80000003 P8: 0000000000a55a52 P9: P10: Attached files: C:\Users\a1039371\AppData\Local\Temp\WERA49A.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_flexsim.exe_1c312ebeefc8fad8724ede7453947f852daf7f_27e606f5 Analysis symbol: Rechecking for solution: 0 Report Id: eeaa5012-c21b-11e6-a57b-e4a7a0f1bb8d
That looks like some sort of anti-virus software on your computer is preventing FlexSim from opening because of a crash within the Nvidia OpenGL driver.
Try updating your graphics driver. If you are using an Nvidia Quadro card, try changing your settings to 3D App - Game Development mode in the Nvidia Control Panel.
Also, you might try looking into the settings of whatever anti-virus software on your computer is blocking FlexSim to see if there is some way for you to whitelist the flexsim.exe application.
Antivirus Cylance was blocking Flexsim. Now it is running
thanks!
First you didn't attach the files you mentioned.
First thing that comes to mind is: Do you have all rights on the directories you install Flexsim in? Otherwise try to install it in a directory you do have all rights for
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